
| Problem Sensitivity ó The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
| Oral Comprehension ó The ability to listen to and understand information and ideas presented through spoken words and sentences. |
| Oral Expression ó The ability to communicate information and ideas in speaking so others will understand. |
| Deductive Reasoning ó The ability to apply general rules to specific problems to produce answers that make sense. |
| Inductive Reasoning ó The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
| Near Vision ó The ability to see details at close range (within a few feet of the observer). |
| Written Comprehension ó The ability to read and understand information and ideas presented in writing. |
| Speech Clarity ó The ability to speak clearly so others can understand you. |
| Far Vision ó The ability to see details at a distance. |
| Flexibility of Closure ó The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. |
| Communicating with Supervisors, Peers, or Subordinates ó Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| Documenting/Recording Information ó Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. |
| Getting Information ó Observing, receiving, and otherwise obtaining information from all relevant sources. |
| identifying Objects, Actions, and Events ó identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
| Evaluating Information to Determine Compliance with Standards ó Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. |
| Performing for or Working Directly with the Public ó Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
| Resolving Conflicts and Negotiating with Others ó Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. |
| Analyzing Data or Information ó identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. |
| Interacting With Computers ó Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. |
| Processing Information ó Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. |
| Telephone ó How often do you have telephone conversations in this job? |
| Face-to-Face Discussions ó How often do you have to have face-to-face discussions with individuals or teams in this job? |
| Contact With Others ó How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? |
| In an Enclosed Vehicle or Equipment ó How often does this job require working in a closed vehicle or equipment (e.g., car)? |
| Deal With External Customers ó How important is it to work with external customers or the public in this job? |
| Freedom to Make Decisions ó How much decision making freedom, without supervision, does the job offer? |
| Electronic Mail ó How often do you use electronic mail in this job? |
| Outdoors, Exposed to Weather ó How often does this job require working outdoors, exposed to all weather conditions? |
| Letters and Memos ó How often does the job require written letters and memos? |
| Impact of Decisions on Co-workers or Company Results ó How do the decisions an employee makes impact the results of co-workers, clients or the company? |
| Title | Job Zone Three: Medium Preparation Needed |
| Overall Experience | Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job. |
| Job Training | Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. |
| Job Zone Examples | These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include funeral directors, electricians, forest and conservation technicians, legal secretaries, interviewers, and insurance sales agents. |
| SVP Range | (6.0 to < 7.0) |
| Education | Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. Some may require a bachelor's degree. |
| 33-1021.02 | Forest Fire Fighting and Prevention Supervisors |
| 33-2011.01 | Municipal Fire Fighters |
| 33-2011.02 | Forest Fire Fighters |
| 33-3021.03 | Criminal Investigators and Special Agents |
| 33-3021.05 | Immigration and Customs Inspectors |
| 33-3031.00 | Fish and Game Wardens |
| 33-3051.03 | Sheriffs and Deputy Sheriffs |
| 33-9032.00 | Security Guards |