
| Customer and Personal Service ó Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| Medicine and Dentistry ó Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. |
| Mathematics ó Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
| Chemistry ó Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. |
| English Language ó Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
| Administration and Management ó Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
| Computers and Electronics ó Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
| Psychology ó Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. |
| Education and Training ó Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. |
| Biology ó Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment. |
| Active Listening ó Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| Speaking ó Talking to others to convey information effectively. |
| Reading Comprehension ó Understanding written sentences and paragraphs in work related documents. |
| Mathematics ó Using mathematics to solve problems. |
| Science ó Using scientific rules and methods to solve problems. |
| Critical Thinking ó Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. |
| Writing ó Communicating effectively in writing as appropriate for the needs of the audience. |
| Instructing ó Teaching others how to do something. |
| Social Perceptiveness ó Being aware of others' reactions and understanding why they react as they do. |
| Active Learning ó Understanding the implications of new information for both current and future problem-solving and decision-making. |
| Oral Expression ó The ability to communicate information and ideas in speaking so others will understand. |
| Problem Sensitivity ó The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
| Oral Comprehension ó The ability to listen to and understand information and ideas presented through spoken words and sentences. |
| Speech Clarity ó The ability to speak clearly so others can understand you. |
| Written Comprehension ó The ability to read and understand information and ideas presented in writing. |
| Deductive Reasoning ó The ability to apply general rules to specific problems to produce answers that make sense. |
| Near Vision ó The ability to see details at close range (within a few feet of the observer). |
| Information Ordering ó The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
| Speech Recognition ó The ability to identify and understand the speech of another person. |
| Inductive Reasoning ó The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). |
| Getting Information ó Observing, receiving, and otherwise obtaining information from all relevant sources. |
| Interacting With Computers ó Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. |
| Updating and Using Relevant Knowledge ó Keeping up-to-date technically and applying new knowledge to your job. |
| Making Decisions and Solving Problems ó Analyzing information and evaluating results to choose the best solution and solve problems. |
| Establishing and Maintaining Interpersonal Relationships ó Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| Performing for or Working Directly with the Public ó Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
| Organizing, Planning, and Prioritizing Work ó Developing specific goals and plans to prioritize, organize, and accomplish your work. |
| Judging the Qualities of Things, Services, or People ó Assessing the value, importance, or quality of things or people. |
| Monitor Processes, Materials, or Surroundings ó Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. |
| Processing Information ó Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. |
| Attention to Detail ó Job requires being careful about detail and thorough in completing work tasks. |
| Dependability ó Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
| Integrity ó Job requires being honest and ethical. |
| Stress Tolerance ó Job requires accepting criticism and dealing calmly and effectively with high stress situations. |
| Concern for Others ó Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
| Cooperation ó Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
| Analytical Thinking ó Job requires analyzing information and using logic to address work-related issues and problems. |
| Independence ó Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
| Self Control ó Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
| Adaptability/Flexibility ó Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
| Recognition ó Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status. |
| Support ó Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. |
| Relationships ó Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. |
| 29-1061.00 | Anesthesiologists |
| 29-1071.00 | Physician Assistants |
| 29-1081.00 | Podiatrists |
| 29-1126.00 | Respiratory Therapists |
| 29-2011.00 | Medical and Clinical Laboratory Technologists |
| 29-2033.00 | Nuclear Medicine Technologists |