Summary for:
Tour Guides and EscortsDescription:
Escort individuals or groups on sightseeing tours or through places of interest, such as industrial establishments, public buildings, and art galleries.Sample of reported job titles:
Sample of reported job titles: Docent, Tour Guide, Museum Guide, Discovery Guide, Historical Interpreter, Guide, Interpreter, Science Interpreter, Museum Docent, Museum Educator
Tasks | Knowledge | Skills | Abilities | Activites | Experience | Example | Education | Work Style | Work Values | Related Jobs | Wage | Employment | Expected Growth | Expected Need
Tasks:
- Conduct educational activities for school children.
- Escort individuals or groups on cruises, sightseeing tours, or through places of interest such as industrial establishments, public buildings, and art galleries.
- Describe tour points of interest to group members, and respond to questions.
- Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
- Greet and register visitors, and issue any required identification badges or safety devices.
- Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites.
- Provide directions and other pertinent information to visitors.
- Provide for physical safety of groups, performing such activities as providing first aid and directing emergency evacuations.
- Research environmental conditions and clients' skill and ability levels in order to plan expeditions, instruction, and commentary that are appropriate.
- Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing.
Knowledge:
| Oral Expression ó The ability to communicate information and ideas in speaking so others will understand. |
| Oral Comprehension ó The ability to listen to and understand information and ideas presented through spoken words and sentences. |
| Speech Clarity ó The ability to speak clearly so others can understand you. |
| Speech Recognition ó The ability to identify and understand the speech of another person. |
| Problem Sensitivity ó The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
| Deductive Reasoning ó The ability to apply general rules to specific problems to produce answers that make sense. |
| Information Ordering ó The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
Skills:
| Performing for or Working Directly with the Public ó Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
| Getting Information ó Observing, receiving, and otherwise obtaining information from all relevant sources. |
| Establishing and Maintaining Interpersonal Relationships ó Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| Interpreting the Meaning of Information for Others ó Translating or explaining what information means and how it can be used. |
| Thinking Creatively ó Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. |
| Communicating with Supervisors, Peers, or Subordinates ó Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| identifying Objects, Actions, and Events ó identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
| Training and Teaching Others ó identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. |
| Updating and Using Relevant Knowledge ó Keeping up-to-date technically and applying new knowledge to your job. |
| Communicating with Persons Outside Organization ó Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
Abilities:
| Contact With Others ó How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? |
| Face-to-Face Discussions ó How often do you have to have face-to-face discussions with individuals or teams in this job? |
| Deal With External Customers ó How important is it to work with external customers or the public in this job? |
| Public Speaking ó How often do you have to perform public speaking in this job? |
| Physical Proximity ó To what extent does this job require the worker to perform job tasks in close physical proximity to other people? |
| Structured versus Unstructured Work ó To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals? |
| Work With Work Group or Team ó How important is it to work with others in a group or team in this job? |
| Freedom to Make Decisions ó How much decision making freedom, without supervision, does the job offer? |
| Spend Time Standing ó How much does this job require standing? |
| Indoors, Not Environmentally Controlled ó How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)? |
Work Activities:
| Title | Job Zone Three: Medium Preparation Needed |
| Overall Experience | Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job. |
| Job Training | Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. |
| Job Zone Examples | These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include funeral directors, electricians, forest and conservation technicians, legal secretaries, interviewers, and insurance sales agents. |
| SVP Range | (6.0 to < 7.0) |
| Education | Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. Some may require a bachelor's degree. |
Work Style:
| 39-3093.00 | Locker Room, Coatroom, and Dressing Room Attendants  |
| 39-6031.00 | Flight Attendants |
| 39-6032.00 | Transportation Attendants, Except Flight Attendants and Baggage Porters |
| 41-2021.00 | Counter and Rental Clerks |
| 43-4181.00 | Reservation and Transportation Ticket Agents and Travel Clerks |
Much faster than average (21% or higher)